Refund policy

Refund and Return Policy

This policy applies to physical products, digital products, memberships, online services, and sponsored broadcast packages purchased through EmreYucelen.com.

  1. Physical Products (Clothing, Mugs, Merchandise, etc.)

You may request a return within 14 days from the delivery date under the following conditions:

  • The product must be unused

  • The product must be in its original packaging

  • The product must not be damaged

Once the return is approved, the payment will be refunded to the original payment method.

Shipping costs are the responsibility of the customer unless the product arrived damaged or incorrect.

  1. Digital Products (E-books, Digital Content, Educational Materials)

Due to instant access and downloadable nature of digital products:

  • Digital products are non-refundable

  • No refunds will be issued after purchase

  1. Memberships and Online Services

Membership packages and online services provide immediate digital access and personalized content.

Therefore:

  • Memberships are non-refundable

  • Partial refunds are not provided for unused periods

  • Customers may cancel future renewals at any time through their account settings

  1. Sponsored Special Broadcast Packages

Sponsored broadcast packages involve personalized planning, scheduling, and preparation.

After:

  • Application

  • Approval

  • Scheduling

the service becomes customized for the customer.

Therefore:

  • Payments are non-refundable once confirmed

  • Cancellations are not accepted after planning begins

In cases of force majeure (health issues, technical impossibility, unforeseen circumstances):

  • A new broadcast date may be scheduled

  • The service may be postponed or rescheduled instead of issuing a refund

  1. Technical Problems

If a broadcast or service cannot be delivered due to technical issues originating from EmreYucelen.com:

  • A new date may be arranged

  • An equivalent service or replacement access may be provided when appropriate

  1. Contact Information

For all support and refund inquiries:

📧 info@emreyucelen.com

Legal Disclaimer

This policy does not constitute legal advice.

By using this website and purchasing products or services, you confirm that you have read and accepted this Refund and Return Policy.